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This guidance explains the migration from Smart Questions and Answers Server/Data Center to Cloud.
Feature differences
Due to technical limitations the Cloud version of Smart Questions and Answers has some notable differences to the Server/DC version:
Element | Major differences |
|---|---|
Global and space settings | The cloud version does not have such settings. |
Question symbol in the side-bar | In the Server/DC version the question icon in the sidebar brings you to the defined global or space topic. In the cloud version you will see a list of all topics in the current space and on your instance. |
Question overview (topic) | The cloud version does not support the old table format. The rest of the UI is very similar. |
Question page and answers | The question is also a Confluence page - therefore the same differences apply as for Confluence pages in Server and Cloud. The answers in the cloud version however are not enhanced comments like in the server version but a custom content. The editor used to enter responses is different from the Confluence editor and has some limitations like embedding of macros etc. |
Smart QA Topic List macro | The cloud version does not have this macro. |
Smart QA Collection macro | The cloud version does not have this macro. |
Smart QA Side Content macro | The cloud version does not have this macro. |
Special features | The cloud version does not support the special features of the server version. |
Anonymous access | The cloud version does not support anonymous access. |
Translations | The cloud version currently only supports English. A German translation will follow in Q1 2022. |
REST interface | The cloud version does not have a REST interface. |
Status after the performing the migration assistant
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Please consider the following things before you start further migration steps:
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The migration must still be considered beta and it is a little complex. We therefore recommend that you open a support ticket prior to migration so that we can assists you.You can’t migrate all content or information. The currently known limitations are:
The vote count of an answer is migrated but not who voted.
Only answers and direct comments to answers are migrated. Deeper levels of comments are not migrated.
Not all content in answers can be migrated. We support the migration of rich text, lists, tables (limited), code macros, mentions, images, web links and links to attachments, attachment views. The following things however are not migrated: emojis, other macros.
Topic settings are not migrated.
Only an admin can perform the below migration steps.
We only a support a migration topic by topic.
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