Published May 09

Business Continuity Plan

By Andreas Purde
1 min

We understand that reliable and continuous service is essential for our customers. This Business Continuity Plan outlines how we ensure the ongoing availability and maintainability of our applications, even in the event of unexpected business disruptions.

Scope of Services

We provide apps for both Confluence Data Center and Confluence Cloud environments, focusing on functionality, security, and long-term support.

Company Structure

Our company is intentionally lean and agile. We ensure continuity by having at least two independent persons fully capable of operating and maintaining the business. Both individuals are self-employed professionals with a deep understanding of the product portfolio and technical infrastructure.

Open Source Commitment

A significant number of our apps are open source, enabling customers to:

  • Review the source code freely.

  • Operate the software independently if necessary.

  • Maintain and extend the apps within their own environments, providing long-term operational security even if our company ceases operations.

Proprietary Software Safeguards

For apps that are not open source, we are committed to transparency and security by:

  • Offering source code access upon request, ensuring that customers have the means to maintain continuity of service.

  • Exploring escrow or similar arrangements where appropriate, to provide additional assurance.

Additional Measures

  • We regularly back up essential infrastructure and source code repositories.

  • We have documented procedures for key business operations to allow smooth handover if needed.

This plan is designed to reassure customers of both our resilience and our commitment to transparency. We are happy to discuss additional continuity arrangements or adapt to specific customer requirements where appropriate.